The Balance Clinic Privacy Policy

This Privacy Policy explains how The Balance Clinic collects, uses, and protects your information when you visit our website. We are committed to protecting your privacy and handling your data responsibly. This policy applies only to information collected through our website and not through any other means.

1. Information We Collect

We collect limited information from users of our website. We do not collect any health information. The types of information we gather include:

• Technical Information: This includes standard technical data automatically collected by our servers, such as your IP address, browser type, and cookie information. This data helps us understand how users interact with our website and improve its functionality. We use cookies to enhance user experience and track usage patterns. You can manage your cookie preferences through your browser settings. Disabling cookies may affect certain website features.
• Contact Information: This includes information you voluntarily provide to us when contacting us, such as your name. This information is only collected if you actively choose to submit it through our contact forms or other designated areas on our website. We do not collect this information unless you provide it to us directly.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Website Improvement: Technical information helps us analyze website traffic, identify technical issues, and improve the overall user experience. This allows us to optimize our site's performance and make it more user-friendly.
• Responding to Inquiries: If you provide contact information, we use it to respond to your inquiries, questions, and requests. We will only use your contact information to communicate with you in relation to your specific inquiry.
• Legal Compliance: We may retain and use your information as required by law or legal process. This includes responding to subpoenas or legal requests from authorities. We will only disclose your information to the extent required by law.

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We understand the sensitive nature of personal data and are committed to protecting your privacy. We may disclose your information to:

• Service Providers: We may share your information with trusted third-party service providers who assist us with website maintenance, data analysis, and other necessary operations. These providers are bound by confidentiality agreements and are prohibited from using your data for any other purpose.
• Legal Authorities: We may disclose your information to regulatory bodies, law enforcement agencies or other authorities if required by law or legal process, or to protect our rights or property.

4. Data Security

We implement reasonable security measures to protect your information from unauthorized access, use, disclosure, alteration, or destruction. These measures include, but are not limited to, secure servers, firewalls, and data encryption. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We will retain your information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.